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Your PC and iPhone are not properly connected. Ensure that an appropriate USB cable is used to connect your iPhone to your PC.

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Your iPhone is locked. Before attempting to import images, make sure your iPhone is unlocked.

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The most recent version of iTunes is not installed on your PC. Make sure iTunes is installed on your computer in the most recent version.

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The photo collection on your iPhone is completely full. You won't be able to add any more photographs if your iPhone's photo library is already full. To make room, delete a few old pictures.

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Your PC doesn't have adequate storage. Make sure your PC has adequate free space for the photographs you want to import.

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The photo collection on your iPhone is protected by encryption. You won't be able to import photos from an encrypted iPhone photo library without first inputting your password.

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The import procedure is being prevented by third-party security software that you have installed.

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Your iPhone's USB cord has a problem. Connecting your iPhone to your PC with a different USB cord might help.

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Your PC's USB port has an issue. Try connecting your iPhone to a different USB port on your computer.